User Pass
Home Sign Up Contact Log In
Forum > Suggestions > Moderation Process
toobad4u_00
offline
Link
 
It seems to me when a thread is locked because it is a bug a moderator should do some lifting on it. They can post where you can go if you believe things are a bug, but since they believe it to be a bug they could post that they are creating a ticket for the person as well. It might look something like this on the lock posting.

I am locking your thread because it seems to be a bug. Please note that if you believe something is a bug you can use the link: http://goallineblitz.com/game/support.pl
Note that I went ahead and already created a ticket for you. I have asked support to contact you when the issue has been resolved.

The way this has been handled here: http://goallineblitz.com/game/forum_thread.pl?thread_id=5082465&page=1#47347244 Is simply awful.
 
toobad4u_00
offline
Link
 
ib4 2 mch wrk
 
AirMcMVP
Mod
offline
Link
 
Actually, bugs should be reported here: http://goallineblitz.com/game/bug_ticket.pl

That said, I suspect this will be locked with a suggestion to contact Support if you have issues with the way the moderating team is handling things.

EDIT - In that scenario Support would be the right option since Bugs Mods don't have access to XP logs to see what's happening.

In after edit - Also, its better for the user experiencing the issue to report it. That allows the user to track progress and makes it easier for support (or bugs mods) to communicate with the person reporting the issue.
Edited by AirMcMVP on Jun 4, 2013 08:52:25
Edited by AirMcMVP on Jun 4, 2013 08:49:04
 
JcWildcat
Lead Mod
offline
Link
 
I will bring this up in the mod forum (about posting reasons) but the suggestions forum isn't for suggestions on moderator process or to moderators. If you have issue with why or how a thread was locked, feel free to pm the moderator or support http://goallineblitz.com/game/support.pl



Edited by JcWildcat on Jun 4, 2013 08:51:26
 


You are not logged in. Please log in if you want to post a reply.