this whole site is a bug
lol
lol
Forum > Goal Line Blitz > Custom EQ avis are borked
One of my friends has the same thing. Wrote to Support..... last I heard he didn't get an answer yet 
Originally posted by gbororats
Ok I beg for forgiveness from the lies
Just sayin' that if every time an agent complained about support, warranted or not, and a support mod came back with a response like that then that would most likely make the agent not need support anymore....or GLB for that matter.
Bite your tongue and move on to the next complaining customer.
Ok I beg for forgiveness from the lies
Just sayin' that if every time an agent complained about support, warranted or not, and a support mod came back with a response like that then that would most likely make the agent not need support anymore....or GLB for that matter.
Bite your tongue and move on to the next complaining customer.
jamz
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Originally posted by Bort
You mean the lounge?
oh snap
Shitted on 'em
Man, Bort just shitted on 'em
Shitted on 'em
Put your number 2's in the air
If Bort did it on 'em
You mean the lounge?
oh snap
Shitted on 'em
Man, Bort just shitted on 'em
Shitted on 'em
Put your number 2's in the air
If Bort did it on 'em
Novus
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Originally posted by gbororats
Be more specific next time and specify what you were trying to upload. Gifs worked fine and I never said it was a problem with your computer. Plus bort never looks at the bug tickets anymore and neither does pallow so we try and are basically handcuffed. I'm sorry I can't text bort for you.
Um, I was specific. Shall I re-post my bug ticket here? Yes, I shall.
Originally posted by Bug Ticket 439
I'm trying to change my forum avatar tonight, but it won't let me. I keep getting this message:
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, [no address given] and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Apache/2.2.3 (Debian) mod_perl/2.0.2 Perl/v5.8.8 Server at goallineblitz.com Port 80
I mean, really, how much more specific do you want me to be? I told you I was trying to upload a new forum avatar, it wasn't working, and I quoted the exact error message.
I suppose I could've mentioned it was a PNG file, but, well, you're the Bugs Moderator. Isn't it your job to think of that stuff?
Be more specific next time and specify what you were trying to upload. Gifs worked fine and I never said it was a problem with your computer. Plus bort never looks at the bug tickets anymore and neither does pallow so we try and are basically handcuffed. I'm sorry I can't text bort for you.
Um, I was specific. Shall I re-post my bug ticket here? Yes, I shall.
Originally posted by Bug Ticket 439
I'm trying to change my forum avatar tonight, but it won't let me. I keep getting this message:
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, [no address given] and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Apache/2.2.3 (Debian) mod_perl/2.0.2 Perl/v5.8.8 Server at goallineblitz.com Port 80
I mean, really, how much more specific do you want me to be? I told you I was trying to upload a new forum avatar, it wasn't working, and I quoted the exact error message.
I suppose I could've mentioned it was a PNG file, but, well, you're the Bugs Moderator. Isn't it your job to think of that stuff?
Originally posted by DeeVee8
Just sayin' that if every time an agent complained about support, warranted or not, and a support mod came back with a response like that then that would most likely make the agent not need support anymore....or GLB for that matter.
Bite your tongue and move on to the next complaining customer.
99% of the time I do. 90% of all bug tickets don't get a response from the user that submitted it. We don't know who you are when you submit it unless you specifically post who you are. We respond in the post requesting more info. To his specific post I followed up with more inquiries to which specific avi he was referring to and left the ticket open. I waited for a response. By the time I looked again a few hours later bort had already fixed the problem yet somehow this turned into me saying its his computer and I'm incompetent since bort fixed this high priority avitar problem in 15 seconds. But yeah I'll just bite my tounge the next time, probably smart, you're absolutely right.
Just sayin' that if every time an agent complained about support, warranted or not, and a support mod came back with a response like that then that would most likely make the agent not need support anymore....or GLB for that matter.
Bite your tongue and move on to the next complaining customer.
99% of the time I do. 90% of all bug tickets don't get a response from the user that submitted it. We don't know who you are when you submit it unless you specifically post who you are. We respond in the post requesting more info. To his specific post I followed up with more inquiries to which specific avi he was referring to and left the ticket open. I waited for a response. By the time I looked again a few hours later bort had already fixed the problem yet somehow this turned into me saying its his computer and I'm incompetent since bort fixed this high priority avitar problem in 15 seconds. But yeah I'll just bite my tounge the next time, probably smart, you're absolutely right.
Novus
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Originally posted by ProfessionalKop
looks like andy from weeds
Incorrect, but you're getting slightly warmer.
Slightly.Originally posted by Dub J
Whatever Novus' avi is it looks stupid.
No, you look stupid.
looks like andy from weeds
Incorrect, but you're getting slightly warmer.
Slightly.Originally posted by Dub J
Whatever Novus' avi is it looks stupid.
No, you look stupid.
Novus
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Originally posted by gbororats
99% of the time I do. 90% of all bug tickets don't get a response from the user that submitted it. We don't know who you are when you submit it unless you specifically post who you are. We respond in the post requesting more info. To his specific post I followed up with more inquiries to which specific avi he was referring to and left the ticket open. I waited for a response. By the time I looked again a few hours later bort had already fixed the problem yet somehow this turned into me saying its his computer and I'm incompetent since bort fixed this high priority avitar problem in 15 seconds. But yeah I'll just bite my tounge the next time, probably smart, you're absolutely right.
Well yeah, you responded... by telling me it was working fine for you.
Great. Wonderful. But it wasn't working fine for me, so that wasn't a particularly helpful response, and it implies that I'm complaining about a problem that's actually only at my end. And given the number of random things that were breaking yesterday and today all over the site, that really just rubbed me the wrong way.
99% of the time I do. 90% of all bug tickets don't get a response from the user that submitted it. We don't know who you are when you submit it unless you specifically post who you are. We respond in the post requesting more info. To his specific post I followed up with more inquiries to which specific avi he was referring to and left the ticket open. I waited for a response. By the time I looked again a few hours later bort had already fixed the problem yet somehow this turned into me saying its his computer and I'm incompetent since bort fixed this high priority avitar problem in 15 seconds. But yeah I'll just bite my tounge the next time, probably smart, you're absolutely right.
Well yeah, you responded... by telling me it was working fine for you.
Great. Wonderful. But it wasn't working fine for me, so that wasn't a particularly helpful response, and it implies that I'm complaining about a problem that's actually only at my end. And given the number of random things that were breaking yesterday and today all over the site, that really just rubbed me the wrong way.
Originally posted by Novus
No, you look stupid.
So does the new Dr Who avi you're sporting.
doobas™
No, you look stupid.
So does the new Dr Who avi you're sporting.
doobas™
Novus
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Originally posted by doobas
So does the new Dr Who avi you're sporting.
doobas™
DING DING DING WE HAVE A WINNER!!!
25 bonus kittens for Doobas.
So does the new Dr Who avi you're sporting.
doobas™
DING DING DING WE HAVE A WINNER!!!
25 bonus kittens for Doobas.
jdbolick
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Originally posted by Novus
Opened a bugs ticket, and the Support response was, "It's working for me. Must be a problem with your computer."
Opened a bugs ticket, and the Support response was, "It's working for me. Must be a problem with your computer."
jdbolick
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Originally posted by Novus
Great. Wonderful. But it wasn't working fine for me, so that wasn't a particularly helpful response, and it implies that I'm complaining about a problem that's actually only at my end. And given the number of random things that were breaking yesterday and today all over the site, that really just rubbed me the wrong way.
It speaks to a lack of understanding about the process of problem identification, and unfortunately that type of response has been all too common here over the years. Because something is not immediately replicated by the representative does not necessarily mean that something was consumer error. It could be, but most legitimate problems are specific or sporadic, and therefore not experiencing them in the first attempt does not invalidate their existence. But that's what you get when representatives are chosen for things other than knowledge and understanding.
Great. Wonderful. But it wasn't working fine for me, so that wasn't a particularly helpful response, and it implies that I'm complaining about a problem that's actually only at my end. And given the number of random things that were breaking yesterday and today all over the site, that really just rubbed me the wrong way.
It speaks to a lack of understanding about the process of problem identification, and unfortunately that type of response has been all too common here over the years. Because something is not immediately replicated by the representative does not necessarily mean that something was consumer error. It could be, but most legitimate problems are specific or sporadic, and therefore not experiencing them in the first attempt does not invalidate their existence. But that's what you get when representatives are chosen for things other than knowledge and understanding.
Originally posted by jdbolick
It speaks to a lack of understanding about the process of problem identification, and unfortunately that type of response has been all too common here over the years. Because something is not immediately replicated by the representative does not necessarily mean that something was consumer error. It could be, but most legitimate problems are specific or sporadic, and therefore not experiencing them in the first attempt does not invalidate their existence. But that's what you get when representatives are chosen for things other than knowledge and understanding.
I'm curious, what were the bugs mods chosen for?
It speaks to a lack of understanding about the process of problem identification, and unfortunately that type of response has been all too common here over the years. Because something is not immediately replicated by the representative does not necessarily mean that something was consumer error. It could be, but most legitimate problems are specific or sporadic, and therefore not experiencing them in the first attempt does not invalidate their existence. But that's what you get when representatives are chosen for things other than knowledge and understanding.
I'm curious, what were the bugs mods chosen for?
I now can't get my sim to go to the next play when I click go to next play. Instead, it just pauses the sim. ggGLB.
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