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Originally posted by BagO'Chips
Obviously you aren't very experienced in grammar then.

"Rick Blaine and euchrid always does a great job at customer support."


FFA
 
BagO'Chips
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Originally posted by English Pats Fan
FFA


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Achelon
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Originally posted by English Pats Fan
In my experience, Support has been pretty good with replies taking a maximum of a day.

Besides, as Dub says, Mods handle Customer Support. It's Admins.


TBH, I sent in a support ticket today, and it was fixed today, Euclid (needs to get a better name) is on the ball
 
Dub J
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Originally posted by fogie55
Rick Blaine always does a great job at customer support.


Yeah, pray you get him and not a shit admin. Some of them are too busy playing this game with their multis to bother with support responsibilities.


ya heard it here first, folks
 
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Originally posted by BagO'Chips
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Chysil
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This is NGTH

as someone said, Mods don't handle support issue, that's mostly handled by admins. For the most part, they are very quick about responses.

Please keep in mind that it is the busiest time (by far) for these admins. It's like black friday every offseason for them. They try to get the urgent tickets taken care of first, so keep in mind, a player name change etc will take longer.
 
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