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Forum > Suggestions > "Send bug to bug forum" button on replay screen
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The Big House
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Originally posted by Novus
This will get WAAAAAAAY abused. The bugs staff would get absolutely overwhelmed.

Plus this also completely removes one of the biggest "assists" the bugs mods already get right now: other users.

Right now, a lot of times when someone posts a "bug" in the Bugs Forum that isn't actually a bug, a handful of regular users get to it WAY faster and explain to the OP why it isn't a bug, and later the Bugs Forum mods come along to confirm what the regular users already said and lock the thread.

In other cases, a user will post a bug, and that will inspire other people to say, "Yeah, I had that happen too" and post their own replays. And that additional support can be the difference between a Bugs Mod just saying "Need more examples, bro" versus saying, "Yep, looks like a bug. I'll have Catch take a look."

If you replace that with this "push button" system, you're removing that aspect of the bugs reporting system entirely. That feedback from other users is just too valuable to throw away.

-1


How do other users get eliminated this way? They're still submitting bug reports. Isn't that what the bugs forum is for? To decide which bugs are and which aren't? If other non-mod people agree that the OP's post is a bug then they support it with their own replays. The thread of the bug report is still available for people to talk about the bugs.

To be honest I don't really get what you said.
Edited by The Big House on Aug 29, 2012 14:26:59
 
TaySC
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TBH, this is the Suggestions forum and I don't want you to think I am attacking you in any way. I just want you to be able to see this thing a little bit from our side of the fence......

Players/agents ARE a huge help in posting bug links and supporting each other. What the players do for this game is a huge asset IMHO.

Having said that, there are only a few of us Bug Mods/Coordinators left. Check through the forum and see how many have posted more than say 5 times in the past month. The knowledgeable long time agents help us out a lot and by having to post new threads and actually go into the Bugs Forum they may see that someone beat them to it. Therefor instead of having 20 threads started about the same play, we get more feedback in that ONE thread which helps us to keep it more organized and drastically increases the chances of it being looked into.

I can tell you firsthand that most people that have become Bugs Moderators have not lasted very long and it is NOT because they don't know their stuff, but because it at times just doesn't seem worth it.... Now, if you do something like this and the threads we deal with increase tenfold (and trust me, it will increase that much and then some), the burnout rate for Mods would be so fast that the entire system would quickly collapse.

Just my two cents in knowing how many hours I spend trying to work on things and how if it got a lot worse I would have to personally step down, as I think all of our current staff with limited time would.

 
JcWildcat
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Originally posted by The Big House
Originally posted by Dadd

If its a legitimate bug, and you've done your homework ... I don't see how hard it is to post in the Bugs forum.


The bugs moderators are supposed to moderate the forum. No offense to the bugs mods at all but If it's not a bug then the mods are supposed to lock it. Sure some people might spam the forum but overall the bugs mods are supposed to keep that forum nice and clean.


Okay, have you ever witnessed a spam attack on here? Just sayin'

I'll ask above if this is NGTH before locking this, but I just don't see it happening.
 
Dadd
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TaySC ... you sexy beast you
 
The Big House
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Originally posted by JcWildcat
Okay, have you ever witnessed a spam attack on here? Just sayin'

I'll ask above if this is NGTH before locking this, but I just don't see it happening.


Yes. But that's what the mods are here for: keeping the forums clean. There's no way to stop abuse, either.
 
The Big House
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Originally posted by TaySC
TBH, this is the Suggestions forum and I don't want you to think I am attacking you in any way. I just want you to be able to see this thing a little bit from our side of the fence......

Players/agents ARE a huge help in posting bug links and supporting each other. What the players do for this game is a huge asset IMHO.

Having said that, there are only a few of us Bug Mods/Coordinators left. Check through the forum and see how many have posted more than say 5 times in the past month. The knowledgeable long time agents help us out a lot and by having to post new threads and actually go into the Bugs Forum they may see that someone beat them to it. Therefor instead of having 20 threads started about the same play, we get more feedback in that ONE thread which helps us to keep it more organized and drastically increases the chances of it being looked into.

I can tell you firsthand that most people that have become Bugs Moderators have not lasted very long and it is NOT because they don't know their stuff, but because it at times just doesn't seem worth it.... Now, if you do something like this and the threads we deal with increase tenfold (and trust me, it will increase that much and then some), the burnout rate for Mods would be so fast that the entire system would quickly collapse.

Just my two cents in knowing how many hours I spend trying to work on things and how if it got a lot worse I would have to personally step down, as I think all of our current staff with limited time would.



No worries TaySC. I won't take anything personal here.

Like I said above, concerning about this forum, there's no way to stop abuse of the forum.

I can see how this new method could cause some problems, I just think this is an easier method of sending in bug reports quicker. Also if the person spams the bugs forums more than once then just ban his account.
Edited by The Big House on Aug 29, 2012 16:17:36
Edited by The Big House on Aug 29, 2012 16:14:24
 
TaySC
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Originally posted by Dadd
TaySC ... you sexy beast you




 
Dadd
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Originally posted by The Big House
Yes. But that's what the mods are here for: keeping the forums clean. There's no way to stop abuse, either.


listen here ... mods are lazy ... and this is sounding like more work.
 
TaySC
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Originally posted by The Big House
Yes. But that's what the mods are here for: keeping the forums clean. There's no way to stop abuse, either.


I understand your point.... Bugs "Moderators" are a little different though tbh.

Typically we try to "moderate" bug threads by researching the facts given and making a decision based on those facts AND what we have experienced in the past as far as what Bort says is working as intended, whether it seems weird or not.

The actual forum itself is a means to an end as we are really not forum mods and cannot ban anyone..... our role has absolutely nothing to do with disciplining posters. So in that aspect our "moderating" title isn't the same as the Forum Moderators.

Edited by TaySC on Aug 29, 2012 16:26:34
 
TaySC
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Originally posted by Dadd
listen here ... mods are lazy ... and this is sounding like more work.


and there is always ^^^^ this ^^^^

 
JcWildcat
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Originally posted by The Big House
Originally posted by JcWildcat

Okay, have you ever witnessed a spam attack on here? Just sayin'

I'll ask above if this is NGTH before locking this, but I just don't see it happening.


Yes. But that's what the mods are here for: keeping the forums clean. There's no way to stop abuse, either.


so we should create a system to abuse in order to give the mods more work? Doesn't sound like a sound system to me.

 
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Originally posted by The Big House
If it's not a bug then simply just lock the thread... I don't see how hard that is.


Oh .. it is not at all difficult to close a non-bug.

It is dealing with the OP that becomes difficult. No OP likes it when a Bug Mod insta-locks their thread. Even those that we know for sure are not bugs, we (or at least I) often get nasty-grams about locking their thread. If this suggestion were implemented then it becomes just too easy to 'rage click' the bug button when your dot did not do what you expected. As Tay said half (I think more) of the current bug reports are folks who are upset that their dot 'misbehaved'. I think this suggestion would flood the bug forum with WAI's and that is not how the bug forum is intended to work

Peace,

Fish
 
The Big House
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Originally posted by JcWildcat
so we should create a system to abuse in order to give the mods more work? Doesn't sound like a sound system to me.



Any word yet JC?
 
bigtisme
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Originally posted by The Big House
If it's not a bug then simply just lock the thread... I don't see how hard that is.


because people who dont understand the game will be shitting up the bugs forum daily. (even more so than usual)
 
JcWildcat
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Originally posted by The Big House
Originally posted by JcWildcat

so we should create a system to abuse in order to give the mods more work? Doesn't sound like a sound system to me.



Any word yet JC?


not yet. You'll know.
 
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