Warrior General Games

Originally posted by CowboysAmerica
took 2 hrs to watch .... my time is worth how much ??? ... 1 .50¢ an hour ?? .... wow that cost a LOT more than just 50FP's ...

Your time is obviously worthless if you spent 2 hrs watching a lolscrim on day 47.

Anything to do with access I wonder?

I can't get into my scrimmage to view:
http://goallineblitz.com/game/game.pl?game_id=2468744

But it's pretty quick to tell me that I can't access:
http://goallineblitz.com/game/game.pl?game_id=2468743
http://goallineblitz.com/game/game.pl?game_id=2468745

Originally posted by euchrid
Not my intention to blame anyone, just trying to remind people of the best way to let us know if there's a problem. The best way to let us know about a problem like this is to submit a Support ticket, as you did.


Best thing for support to do since it seems to be a sitewide problem and not just an isolated bug, is to urgently get in touch with Bort and to post an update or announcement with an ETA of it being fixed.

To ignore the userbase and tell us to "contact support" is not very supportive.

Originally posted by sunder B
Best thing for support to do since it seems to be a sitewide problem and not just an isolated bug, is to urgently get in touch with Bort and to post an update or announcement with an ETA of it being fixed.

To ignore the userbase and tell us to "contact support" is not very supportive.

WAI or is that WAA (Working as anticipated).

Originally posted by sunder B
Best thing for support to do since it seems to be a sitewide problem and not just an isolated bug, is to urgently get in touch with Bort and to post an update or announcement with an ETA of it being fixed.

To ignore the userbase and tell us to "contact support" is not very supportive.

To be clear, I was saying that the best way to get any issue resolved is to contact Support. I was mostly trying to respond to the suggestion from earlier that we'd committed a grievous customer service error by not replying to a forum thread. The point was that threads are great for discussing things, but if it's something an admin has to fix it's better to talk to an admin to get it fixed, not put it out there and hope we stumble onto the thread.

In this case, support has been contacted and Bort has been contacted. I'm afraid I'm not the one who talked to Bort, so I can't give you an estimate on when it will be fixed (other than that, as with anything, he'll fix it when he fixes it, and not before ).

they will never learn it

Originally posted by euchrid
To be clear, I was saying that the best way to get any issue resolved is to contact Support.

Ummmm....I submitted a bug ticket a month ago with numerous examples of the issue and got no response. I contacted Support about not getting a response and support never got back with me either

Originally posted by euchrid
To be clear, I was saying that the best way to get any issue resolved is to contact Support. I was mostly trying to respond to the suggestion from earlier that we'd committed a grievous customer service error by not replying to a forum thread. The point was that threads are great for discussing things, but if it's something an admin has to fix it's better to talk to an admin to get it fixed, not put it out there and hope we stumble onto the thread.

In this case, support has been contacted and Bort has been contacted. I'm afraid I'm not the one who talked to Bort, so I can't give you an estimate on when it will be fixed (other than that, as with anything, he'll fix it when he fixes it, and not before ).

To be clear, perhaps an announcement outside of the thread is in order. LDO. WTH, do I have to think of everything for you guys?

Originally posted by Spread-em offense
Still won't show boxscores for me on any of today's scrims.
I think we should be refunded for the games we set up today.

Also no word yet from support. Only been like 9 hours now.

Good thing Catch22 was so wrong about the lack of support and people actually working. What was he thinking?

To be clear Euchrid, you are probably the only admin to log into this game in many days. Thanks for your replies and I will be waiting patiently to see the scrims that I payed for yet i still cant see.

Originally posted by whodey08
Ummmm....I submitted a bug ticket a month ago with numerous examples of the issue and got no response. I contacted Support about not getting a response and support never got back with me either

It looks like EllisBell replied to you a month ago, and that she raised the issue with our Dev team after that. I'm not sure what their answer was (I don't see any notes after that), but if you PM her she might be able to tell you. I mean, with any Support request, if the original problem pops up again later or if there's more that needs to be addressed, you should feel free to follow up with the Admin who replied to you.

They "say" they haven't forgotten about this game but their "actions" do not support that

I'm trying to look at box scores of a scrimmage run today and no go.

Originally posted by Plankton



I would post this in the Bugs forum, but we don't have one anymore and I know what the answer would be if I submitted this as a bug. So I'll just ask you guys...

I have a scrim today that I can not open. It simmed, I can see the score and the stats for my players (on their player pages). However the game link does not work. Every other simmed game that my team has opens fine.

Here is the link to the buggy game - http://goallineblitz.com/game/game.pl?game_id=2468549

Can you guys open it or is it just me?

Edit: My second simmed game link is buggy too - http://goallineblitz.com/game/game.pl?game_id=2468656

I've seen this happen before to my team when the game isn't really done with the SIM. Check the roster page, make sure all the dots have played, then the link worked for me. Of course with a scrim, don't think that works.

Seriously GLB, fix your shit. This is happening to ours as well