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F8n4tune
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Originally posted by bhall43

It is a wonder why we are still even here where they don't even take our suggestions into consideration.


70% return on initial cost ? That's pretty much the elephant in the room , I doubt most of the users would still be here or playing seasonally without it. Lot of people spent big from the start , while there are some still doing that it's nowhere near or even close as it was from the start. Just a guess of course.



 
lardaddy
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vladykins
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Originally posted by stevent37

- If I was in a restaurant and the waiter gave me mediocre food I wouldn't come back on the promise of different food in the future.


Let me change your analogy to fit reality (because if you thought the game was mediocre, you wouldn't still be here).

You are in a restaurant, you enjoy the food, but you say "Hey, I think this dish would be even better with some more paprika." The waiter tells you they will pass the message to the head chef, but that he is opening a new restaurant you might enjoy too (and that your restaurant gift certificates will work in the new restaurant too).

Do you:

a) Say "cool" and wait.

b) Exclaim loudly "THIS IS BULLSHIT- GIVE ME MORE PAPRIKA NOW!!!!!!"

 
jdbolick
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I probably exclaim loudly "THIS IS BULLSHIT- GIVE ME MORE PAPRIKA NOW!!!!!!"
 
vladykins
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Originally posted by jdbolick
I probably exclaim loudly "THIS IS BULLSHIT- GIVE ME MORE PAPRIKA NOW!!!!!!"


 
stevent37
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Originally posted by vladykins
Let me change your analogy to fit reality (because if you thought the game was mediocre, you wouldn't still be here).


Yes GLB is getting bland. Like all internet games that have lasted this long the user base has the basics almost down to a science. Most builds are either - Speed, agility Insert insert or Strength Blocking - Insert Insert or Strength Agility insert insert etc etc Build guides rarly deviate and everyone with even a passing interest in the board has already seen them all.

Originally posted by vladykins
You are in a restaurant, you enjoy the food, but you say "Hey, I think this dish would be even better with some more paprika." The waiter tells you they will pass the message to the head chef, but that he is opening a new restaurant you might enjoy too (and that your restaurant gift certificates will work in the new restaurant too).


I own a restaurant. I dont send my customers to another one if they say the food is bland, I try to fix the problem on the spot, not promise them something else at a later date while they are sitting in my place PAYING for the food in front of them.

Your analogy also fails on the main point (to carry it further) you are talking about a burger joint (GLB) sending someone to a Thai restaurant (baseball soccer or whatever they are planning). Just because I like GLB doesn't mean I will like the * Insert sport * version of GLB. I started playing here because I was a football fan not a game junky and I think most of the user base is probably the same. I doubt a lot (50% or more) will even transfer over to whatever they are working on if its not football related.

Bottom line, you should never tell a paying customer that they will just have to suck it up while we do something else. Paying customers that get treated that way don't stay paying customers for long
 
dahman32
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Originally posted by slashxtreme
I don't speak for anyone but I think the focus is getting new games out at this point and less about minor changes(which is all the suggestions at this point are) to GLB.


This...

So while you are spending your flex on this game do keep in mind that they have given this one up for the others that you will soon spend more flex on

Similar to Casual in GLB... they have simply said "forget GLB" that's chump change!

I do wonder if the pricing will be the same though?
 
vladykins
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Originally posted by stevent37

I own a restaurant. I dont send my customers to another one if they say the food is bland, I try to fix the problem on the spot, not promise them something else at a later date while they are sitting in my place PAYING for the food in front of them.


I highly doubt if someone said "Hey this is good, but needs more paprika next time!", that you immediately rush off to the kitchen and grab the paprika off the shelf, while putting more paprika on all the other dishes that come out. Seriously, that is what Suggestion is- a place to ask for stuff that you think makes things better and, if enough people and/or Bort agree, you get it. I've had suggestions implemented and I've had add-ons to my suggestions implemented. It took time, but I'm pretty happy about it. Was it something I would have left the game over? No- it was an enhancement, like a little extra spice on top of the game.

Originally posted by

Your analogy also fails on the main point (to carry it further) you are talking about a burger joint (GLB) sending someone to a Thai restaurant (baseball soccer or whatever they are planning). Just because I like GLB doesn't mean I will like the * Insert sport * version of GLB. I started playing here because I was a football fan not a game junky and I think most of the user base is probably the same. I doubt a lot (50% or more) will even transfer over to whatever they are working on if its not football related.


No- you miss the point entirely- that the chef may have something else going on in their life, and the waitstaff telling you that the chef might like your idea but might not implement it immediately should not lead to "WHY DOES THE CHEF HATE ME SO?!?!!?"

Originally posted by

Bottom line, you should never tell a paying customer that they will just have to suck it up while we do something else. Paying customers that get treated that way don't stay paying customers for long


Do you ever change the menu in your own restaurant, or do you listen to each customer's comments and continue to make changes to your existing menu, changes which sometimes piss off other of your customers that were quite happy with the previous menu? Or, do you take time making changes to your menu, ensuring that you balance new changes with previous customers?

That is analogous to this situation. Really, if you think the game is bland and you are not interested in the new game, then you likely aren't around here much longer either way. So why spend time focusing on trying to make you happy when there is a whole other market to make and/or keep happy?

And yes, restaurants do tell you to just suck it up all the time, especially if you go to a fairly decent restaurant. Restaurants will make reasonable accommodations, but some things aren't, and that's OK. I can't walk into a restaurant and demand they remove the celery from their NE Clam Chowder because i don't like it, then get all huffy and say I'm gonna leave if my demands are not met because *I'm the customer*! Guess what- they aren't gonna make a special batch just for me, the celery is an integral part, and I just have to eat around it, not order the clam chowder, or eat somewhere else.

So, it once again begs the question: Why are you still eating here if you hate it so much and are not interested in going to the new game, whatever it may be? If, OTOH, you don't hate it, but just want some more paprika, it will come. Standing up and screaming in the restaurant with the other children will only get you put in a high chair.
 
bhall43
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Originally posted by stevent37
Not trying to be a dick or anything but I have been seeing things like this being said all over the board whenever someone asks why something isn't being done, or something is taking a long time to get done.

My thought on this would be the same as I think a good chunk of the user base.

Basically, "I Don't give a shit"

- If I was subscribing to a magazine I wouldn't keep subscribing while the editors gave me old articles and told me they where working on a new magazine.
- If I was getting my car fixed I wouldn't take second hand parts because the car company said they where building different model and make cars.
- If I was in a restaurant and the waiter gave me mediocre food I wouldn't come back on the promise of different food in the future.

Why do you think any of your paying customers care if the game creator decided to do something different? Your not my wife, you don't pay my bills. Your not sharing profits with me. At the end of the day I am the paying customer.

Like all internet games I have played a very small percentage post on the board on a regular basis. Those are the same diehards that are wedded to the game and actually take into account the other creations the game creator is working on.

Most of us don't. We are paying customers and honestly short of a death in the creators family we could care less what else he is doing. Its not like the creator or the mods are doing us any favors. WE PAY FOR THIS GAME.

You moderators are not doing the game creator any favors but constantly using that as an excuse. I think your so blinded by how devoted you are to him that you don't realize most of us are not. We are paying to play a game we enjoy. Nothing more nothing less. If it stops being enjoyable we will leave, regardless of what other projects you are working on.

Doing something else is not a valid excuse for keeping a paying customer happy.



It depends on what you mean by "not getting done". If you are talking sim changes the idea of getting out of beta was for people to have a few seasons to adjust to a stagnant sim. So ya there won't be changes each season anymore. It is more like every 4-5 seasons you will see some changes as they properly evaluate what needs to be done once everyone has adjusted.

If you are talking about the suggestions there are only about 5 suggestions right now that I think would marginally improve the experience of the users and two of them were just created this week.
 
bhall43
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Originally posted by F8n4tune
70% return on initial cost ? That's pretty much the elephant in the room , I doubt most of the users would still be here or playing seasonally without it. Lot of people spent big from the start , while there are some still doing that it's nowhere near or even close as it was from the start. Just a guess of course.


So you are out there playing other football MMO's and enjoying them immensely because they take all your suggestions into consideration, use them in their game, and make at least 4 suggested changes each season?
 
jdbolick
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GLB is run by people with no prior business success, no business education, and no business advisors. Frankly I'm glad if they listen at all.
 
bhall43
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Originally posted by vladykins

So, it once again begs the question: Why are you still eating here if you hate it so much and are not interested in going to the new game, whatever it may be? If, OTOH, you don't hate it, but just want some more paprika, it will come. Standing up and screaming in the restaurant with the other children will only get you put in a high chair.


And that is just the thing. If someone generally hates the game right now, GLB isn't going to completely turn the game over to benefit them.
 
EllisBell
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Originally posted by jdbolick
GLB is run by people with no prior business success, no business education, and no business advisors. Frankly I'm glad if they listen at all.


The only thing true in this statement is that we do listen and I would like to add that we also care.

Originally posted by bhall43

If you are talking about the suggestions there are only about 5 suggestions right now that I think would marginally improve the experience of the users and two of them were just created this week.


We are consistently making improvements to the game, and being such a small operation we are lucky enough to have direct contact with our customers are are grateful for the input!
 
whodey08
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Originally posted by EllisBell
we are lucky enough to have direct contact with our customers


I feel I was inappropriately touched

 
Deathblade
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Originally posted by stevent37
Most of us don't. We are paying customers and honestly short of a death in the creators family we could care less what else he is doing. Its not like the creator or the mods are doing us any favors. WE PAY FOR THIS GAME.


And nothing is stopping you from PAYING FOR THIS GAME.

Your analogies are almost as awful as your use of you're.
 
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