Warrior General Games

I put in a ticket on 4/15 and still no response to it. I understand 2-3 days but over a week seems excessive.

I still have an open ticket from Jan 27, 2014 if it makes you feel any better.

I've sent 2 in the last week and they got back to me within a day.

Hood

You should send them through GLB2....better chance someone will see them

Originally posted by e1iterate
I put in a ticket on 4/15 and still no response to it. I understand 2-3 days but over a week seems excessive.

We do have more time-sensitive issues to address than a team name you find offensive. So yes, in that sense we are 'that busy'. I can reply to that one now!

Originally posted by briansimoneau
I still have an open ticket from Jan 27, 2014 if it makes you feel any better.

Will PM you in a minute.


Originally posted by 171farm
You should send them through GLB2....better chance someone will see them

Goes to the same place. Equal chance someone will see them.

Originally posted by e1iterate
Is support that busy?

Well, it IS off-season, so yes, Support probably is that busy.

I've had my issues with Support, but common-sense should tell you that this is when they're gonna be slammed for a while with team movements, team resets, team re-name requests, contract screw-ups, and all manner of Support-related stuff that just mainly pops up only during the off-season.

What are they doing in the off season? They are no longer fixing the game and that used to be their big excuse.

Originally posted by euchrid
We do have more time-sensitive issues to address than a team name you find offensive. So yes, in that sense we are 'that busy'. I can reply to that one now!



While I find that hilarious personally, is it cool to out a dude for his bitch ass support request? I mean if he did send in a support ticket to censor someone else's team name, I find that childish and worthy of mocking. But that's kind of my personal opinion, and I'm not in the customer service industry. He's also not a paying customer of mine.

You are supposed to use the multi accounts to mock the customers. I thought we cleared that up.

BTW: Don't hate me, I need a player name change processed sometime before season 41 kicks off.

They know who you really are, MagicMike.

They still haven't sent me the winning power ball numbers!!

Originally posted by Novus
Originally posted by RiverRat2

What are they doing in the off season? They are no longer fixing the game and that used to be their big excuse.

Originally posted by Novus

team movements, team resets, team re-name requests, contract screw-ups, and all manner of Support-related stuff that just mainly pops up only during the off-season.



support does other things than support

#sekritsindathread

Originally posted by InRomoWeTrust
support does other things than support

#sekritsindathread

IB4notwatcatchsaid

hey euchrid, pls force retire about 300ish HB to make them not be in low demand anymore

kthx

Support has been fine for me