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Forum > Goal Line Blitz > Question and comments about the Suggestion section.
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Guchman
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I'm new to this game so I don't know a lot about how the company operates or how satisfied people seem to be. I like a lot of things about the game but part of what will keep me playing is how the company handles itself. I apologize if this comes off as an obnoxious rant because it's not meant to be. I just want to say what I'm thinking and hopefully get a response from a long-time player telling me I'm wrong. I want to be able to enjoy playing this game. It's just important to me to know how the company handles itself and it's interaction with it's customers.

I've seen a lot of locked threads all over and on some of them I'm not sure why. The ones that don't make sense to me are the suggestion threads.

I know the company is trying to make money so there are a lot of elements that go into deciding whether to implement people's suggestions. However, I see "it's never going to happen" come up a lot and the threads get locked so people can't discuss why the suggestion might be a good business move or a valuable addition to the game. It makes me wonder how willing the company is to listen to what customers have to say. They can't implement everything people suggest but there's not really any harm in letting people discuss suggestions and certain possibilities that people will think of as a result.

It seems like relatively minor changes to the programming get done to add to certain features but there's no willingness to change or add anything that could present new elements to the game or make the existing structure of the game more than incrementally better. It kind of reminds me of things like designing golf balls because companies make minor changes to the design (shape of the dimples etc.) that improve the ball but sometimes they also do something drastic like change the material in the core to make the ball go farther.

Other people may have seen this type of dedication from this company but I haven't in the threads I've looked at. It seems like the company is trying so hard to keep the substance of the game exactly the same and keep the forum so focused that they're potentially ignoring things that could make the game more fun for more people. I could be wrong on this because like I said, I'm new to this game. Does anybody agree or disagree with me? If I'm wrong in my opinion of this company, where have I gone astray?

P.S. Please don't ban me for speaking my mind. I'm hoping for some responses in your favor. I read the rules so I can guess that it's likely I'll be suspended and my thread will get locked or deleted before anybody responds. I'm just banking on the possibility that you'd allow people to say good things about you to convince me that you treat your customers with respect because that's what I want to hear, as long as it's the truth anyway.
 
bhall43
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Originally posted by Guchman

P.S. Please don't ban me for speaking my mind.


lol

But on a serious note. We only lock threads in suggestions that are simply "Not going to Happen". Could we leave them open for discussion? I guess. But those are the sorts of threads that a lot of bickering happens. We like to hold that off before it happens.

As far as the minor changes go. They might seem minor to you, but it isn't like flipping a switch. And generally the suggestion needs to fit this criteria from Catch22 recently...


Originally posted by Catch22

There are often a number of factors that go into whether we implement a suggestion or not and ultimately it comes down to the following:

1) Will it improve the user experience with the game
2) Is there a business reason for implementing the suggestion
3) Does the cost of devoting the coding time to implementing the suggestion make sense

All three of those things must be yes answers for us to even consider implementing a suggestion and then we have the final determining factor in question #4.

4) Do the developers feel the suggestion works with their vision of the game


3 especially being a big one presently as their company is working hard to push out some new material to bring in more customers.
 
coachingubigr
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Is that you boltz?
 
StudMuffin
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the game itself has come along way...most of the major changes have been done now its small tweaks after this many years
take a second to look at the changlog in your home tab http://goallineblitz.com/game/changelog.pl

plus they are working mostly on new games to keep us entertained so they are pretty busy

thats my opinion...
 
Guchman
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I understand that you want to stop people from arguing pointlessly and keep the forum clean. I appreciate that. I don't like people who have something obnoxious to say on forums regardless of how valid a question or comment is. However, I have seen some discussions over the internet or in real life meetings where a suggestion isn't implemented but some idea that someone came up with as a result of thinking about the original thought being used. Locking down threads seems to stifle creativity and limit how good and how successful things can become. I saw the criteria for suggestions and that's part of what prompted my post. I know there's a lot of time and money that goes into adding features and updating the game. I know how hard it is to write a program like this so I'm not expecting any company to implement every suggestion anybody has. The way a lot of this sounds to me, though, is that some suggestions are tossed because of how much it would cost to write the code or how much time it would take. Sometimes, a high cost is worthwhile because the result gives you way more business than you had before and far more satisfied customers. It doesn't always happen that way, but it does happen. It's possible to earn more money by giving people something for free or discounts on what you already sell. It doesn't have to be much but there's something to be said for giving people the option. As for the developers' vision, it's good to keep in mind what the game was meant to be from the start because there are a lot of people that like that core structure. Still, you have to be able to adapt to different groups of people wanting different things out of the game. It's possible to add certain features as well as improve the existing elements and still maintain the central concept of the game. If the company is working at getting new things out then what I'm talking about isn't as valid depending on what the new material is. Like I said, I want to believe. I just don't have enough experience on this site and my initial impression hasn't been all that great.
 
Guchman
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Originally posted by StudMuffin
the game itself has come along way...most of the major changes have been done now its small tweaks after this many years
take a second to look at the changlog in your home tab http://goallineblitz.com/game/changelog.pl

plus they are working mostly on new games to keep us entertained so they are pretty busy

thats my opinion...


This is the kind of stuff I was hoping for. I don't know that I agree with locking everything down now that it seems like all the major additions and changes have been done. For one thing, there's always something you didn't think of before. It's good to know the situation isn't as bad as my initial impression. Thank you.
 
bhall43
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Right and obviously they take it all into consideration for their business. There have been a couple recent really good suggestions we have passed along to Catch22 to comment on and they talked about them and ultimately felt that it just didn't make sense from a business perspective. (the earlier plateau boosts suggestion comes to mind)

And ya there are 2 new games on the horizon. One being worked on by Bort (pretty sure it has been brought up that it is Baseball) and the other Corndog (we don't know what the game is yet since they are hush hush, my money is on Soccer though). So ultimately they want to push those games in, bring in some fresh business and different people as well as maybe give us some reason to be more excited about their games as well.
 
Guchman
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I'm willing to play the game some and see how things go. I'm not so sure the game is as finished and as polished as people seem to think but that's just my opinion. It's certainly not the only one and it's definitely not the voice of experience at this game. I play a lot of other games on Facebook and elsewhere so I have plenty of experience with games of all kinds but not this particular game.
 
coachingubigr
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Originally posted by Guchman
I'm willing to play the game some and see how things go. I'm not so sure the game is as finished and as polished as people seem to think but that's just my opinion. It's certainly not the only one and it's definitely not the voice of experience at this game. I play a lot of other games on Facebook and elsewhere so I have plenty of experience with games of all kinds but not this particular game.


If you play FarmVille you don't belong on GLB
 
Deathblade
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welcome back boltz
 
Guchman
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I don't play Farmville and I have no idea who this boltz guy is you're talking about. I've played Madden Superstars and Madden Social, War Commander, CBS Sports Franchise Football, and Game of Thrones: Ascent. Plus some games on sites other than Facebook. Farmville is not on that list and neither is Candy Crush. I'm not exactly sure what that would have to do with belonging on the Goal Line Blitz website anyway. I really am new to this game. I haven't been on this Forum before a few days ago because I haven't been playing a week yet. I imagine the moderators or somebody will check to make sure I'm not some putz who got banned. It's a mistake if I get banned for that though because I'm telling the truth.
 
Guchman
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Anyway, I was hoping for more responses with constructive feedback but it seems like that might be over with. I still think it's a mistake to say you're never going to implement something because there's always a chance that a year or two down the line you'll decide it might not be such a bad idea after all or that something productive will come out of discussing even the most off-the-wall ideas. The game seems worthwhile even though I feel like it could definitely be better and more successful. Deathblade and coachingbigr, you can believe I'm a moron for having a different opinion than you and saying something that goes against what you think and want but that doesn't make it true. People aren't stupid just because they don't think the same thoughts as you and people aren't losers or deserve to be treated like scum just because they like different games or different features than you. bhall, feel free to lock my thread down since it seems like the real responses might be done.
 
Deathblade
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Bane
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Originally posted by Deathblade


 
Theo Wizzago
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Originally posted by Guchman
I'm new to this game so I don't know a lot about how the company operates or how satisfied people seem to be.


I isolated this from your OP because it is the reason you don't understand. I've been here for years now and can tell you that of the threads that are closed, 98% of them need to be. Either because of out of control arguments or because, as Bhall said, some things are just Not Going To Happen... so there's really no reason at all to let those threads continue. Also, some threads get answered and closed... and some just get closed because the OP asks them to be. And, lastly, any thread that goes 60 days without a post automatically gets closed even though it doesn't show it the same way (you have to enter the thread to see it is 60 days since last post closed).
Since the start of this game, so many suggestions have been implemented I wouldn't even try to count them all. Some didn't work out and got changed more than once. And, while MOST of the (major) changes are done, tweaks are still coming almost every season so this game is far from stagnant. That said, GLB isn't marketed nearly as well as some other on-line games are so our userbase just isn't growing constantly enough. A lot of people here have been here for many, many, seasons. Not saying nobody new ever comes here anymore (you did)... just that the amount of new players isn't a huge thing.
And, as in any MMORPG game, you will find many diverse personalities from around the globe. Some you will like... some you won't. What you do with that is up to you. But to expect a quaint little "Leave It To Beaver" world in an online MMORPG game is like living in southern California and expecting 30 feet of snow every year. NGTH.
I hope you stick it out and try to enjoy the game... but, if not, I wish you luck in your future endeavors.

 
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